Cancellation Policies

Any change or cancellation has to be notified at least 48 hours prior to the scheduled tour day to qualify for a valid reimbursement request. No cancellations will be admitted after said time.

If a customer does not arrive or arrives late, it will be considered as no show, and will not qualify for reimbursements.

In case of a no show, if the tour was already paid for, the customer will have one full year starting from the scheduled tour date to reschedule.


• People over 240 lbs. (110 kg) will not be able to participate due to vest size.

• Extreme activities are not suitable for children under 3 years of age. Participation in these activities by children 3 years of age and under will be complete responsibility of the parent or tutor.

• Pregnant women will not be allowed to participate.

• Anyone who has recently undergone surgery will not be allowed to participate.

• For safety reasons, during the ziplining and ATV stages, photo cameras or any other electronic devices will not be allowed.


The meal counts with a vegetarian option.

Drinks are not included.

Tips are not included.

Come live an adventure of a lifetime.

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ADULTS $250.00 $210.00 | CHILDREN $185.00 $155.00

Contact Us

   305.503.59.46 - USA

   +52 998.124.25.83 - Cancún

   Monday to Saturday 9:00 am - 6:00 pm (EST)

Meeting Point

La Isla Shopping Village